Terms of Use

Last Updated: 11/22/2024

1. Introduction

Welcome to Instant AI Notes, a product of AI NOTES & TRANSCRIBE (“Company,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of our services (“Services”). By using our Services, you agree to comply with and be bound by these Terms.

1.1 Scope of Services

Our Services include:
The Instant AI Notes mobile application.

1.2 Agreement Documents

Your agreement with us consists of two key documents:

  1. These Terms of Use

  2. Our Privacy Policy

Together, these documents form the “Agreements.” Please read and understand both documents before using our Services.

1.3 Privacy Policy

Our Privacy Policy details how we collect, use, and protect your information. You can review the Privacy Policy at:
https://instantainotes.com/privacy-policy.

1.4 Acceptance of Terms

By using our Services, you acknowledge that you:

  • Have read and understood these Terms of Use and our Privacy Policy.

  • Agree to be bound by the Agreements.

  • Are legally capable of entering into a binding contract.

     

1.5 Disagreement with Terms

If you do not agree with our Agreements, you may not use the Service. Feel free to contact us at support@instantainotes.com if you have any concerns.

1.6 Applicability

These Terms apply to all visitors, users, and others who access or use our Service, regardless of their level of engagement.

1.7 Updates to Terms

We may update these Terms from time to time. Continued use of our Services after such changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

2. Communications

2.1 Types of Communications

By using our Service, you agree that we may communicate with you through:

  • Push notifications on your device

  • Email newsletters

  • In-app messages

  • SMS (if applicable)

     

2.2 Consent to Receive Communications

Your use of our Service constitutes consent to receive communications related to service updates, security alerts, and promotional offers.

2.3 Opting Out

You can manage your communication preferences:

  • Push Notifications: Adjust settings in your device or app.

  • Emails: Use the “unsubscribe” link in emails.

  • SMS: Reply “STOP” to opt out of text messages.

     

2.4 Essential Communications

Even if you opt out of marketing communications, we may still send you essential service-related messages.

2.5 Changes to Communication Preferences

You can change your communication preferences at any time through your account settings or by contacting support@instantainotes.com.

3. Purchases and Payments

3.1 In-App Purchases

Instant AI offers various in-app purchases, including premium features or subscription plans. Payments are processed through Apple or Google’s system.

3.2 Payment Information

To complete a purchase, you may need to provide information such as:

  • Your Apple or Google ID payment details

  • Billing address

     

3.3 User Representations

By making a purchase, you confirm that:

  • You are authorized to use the payment method associated with your Apple or Google ID.

  • All information you provide is accurate.

     

3.4 Third-Party Payment Processors

We use Apple or Google’s payment system, and by making a purchase, you agree to Apple or Google’s terms in addition to ours.

3.5 Pricing and Availability

We strive for accurate pricing and availability but may correct errors when necessary.

3.6 Order Cancellation

We reserve the right to cancel orders for various reasons, including product unavailability or suspected fraud.

3.7 Refunds and Billing Disputes

Refund requests are handled through Apple or Google’s support system.

3.8 Subscription Management

Subscriptions will renew automatically unless canceled at least 24 hours before the end of the current period. Manage subscriptions through your Apple or Google ID settings.

3.9 Price Changes

We reserve the right to adjust pricing for services. Any changes will be communicated in advance.

4. Contests, Sweepstakes, and Promotions

4.1 Separate Rules

Any contests or promotions may have separate rules, which will govern that particular activity.

4.2 Participant Responsibilities

By participating, you agree to comply with the rules and our Privacy Policy.

5. Subscriptions

5.1 Subscription-Based Services

Certain features are available through paid subscriptions, billed on a recurring basis.

5.2 Billing and Renewal

Subscriptions renew automatically unless canceled 24 hours before the end of the current period. Manage or cancel through account settings.

5.3 Failed Payments

If a payment fails, Apple or Google may retry the charge, but your subscription may be suspended or canceled if unsuccessful.

5.4 Changes and Cancellations

You can manage your subscription or cancel it through your Apple or Google ID subscriptions.

6. Fee Changes

6.1 Right to Modify Fees

We reserve the right to modify subscription fees. Changes will take effect at the end of the current billing cycle.

6.2 Notification of Changes

We will provide reasonable advance notice of any fee changes through in-app notifications or emails.

6.3 Acceptance of New Fees

Your continued use of the Service after the fee change constitutes acceptance of the new pricing. If you disagree, you may cancel your subscription before the new rates apply.

7. Refunds

7.1 General Policy

Paid subscription fees are generally non-refundable, except in cases where required by law or at our discretion.

7.2 Refund Requests

Refunds are handled through Apple or Google’s system.

8. User Content

8.1 Ownership

You retain ownership of any audio content or transcriptions you create, but by using our Service, you grant us a license to use, store, and process this content to provide our Services.

8.2 Consent for Recordings

You are responsible for obtaining consent from individuals involved in any audio recordings, as required by applicable laws.

8.3 Content Monitoring

We may monitor and remove content that violates our Terms of Service or is otherwise objectionable.

9. Prohibited Uses

You agree not to engage in any prohibited activities, including violating laws, exploiting minors, sending spam, impersonating others, or introducing malicious software.

10. Age Restrictions

Our Services are intended for users aged 18 and older. By using the Service, you confirm that you meet this age requirement.

11. Accounts

11.1 Account Creation

You must create an account using Google or Apple Sign-In to access our Services.

11.2 Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

11.3 Account Termination

We reserve the right to suspend or terminate accounts for violations of these Terms.

12. Intellectual Property

12.1 Ownership

All content and features of our Services are the property of the Company and are protected by intellectual property laws.

12.2 License to User Content

While you retain ownership of your content, by using our Services, you grant us a license to use your content to provide and improve our Services.

13. Copyright Policy

We respect intellectual property rights and comply with copyright laws. To report a copyright infringement, contact us at support@instantainotes.com.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of California. Any disputes will be resolved under the laws of California, without regard to its conflict of law principles.

15. Contact Us

If you have any questions regarding these Terms, please contact us at support@instantainotes.com.